Privacy Policy
Last updated: November 8, 2026
Overview
Ticol is a privacy-first reminder app. We designed Ticol so that your personal data stays on your device. This policy explains what data exists, how it's handled, and what choices you have.
1. Data That Stays on Your Device
The following data is created and stored exclusively on your device. Ticol has no servers and cannot access this data:
- Reminders and tasks (text, due dates, priorities, categories, notes)
- Subtasks and attachments (photos, voice memos)
- Notes (text and images)
- Habits and streaks (tracking data, completion history)
- Projects and tags
- App settings and preferences
- Biometric/password protection data (stored in iOS Keychain)
2. Data That May Leave Your Device
AI Analysis (Optional)
When you create a reminder, Ticol may send the task text only to AI services for intelligent analysis (date extraction, categorization, priority detection). This applies when Privacy Mode is set to "Balanced" or "Cloud First."
- What is sent: Only the reminder text (e.g., "Buy milk tomorrow at 5pm")
- What is NOT sent: Your name, email, device ID, location, or any personal identifier
- AI providers: Google Gemini, DeepSeek
- You can prevent this: Set Privacy Mode to "On-Device Only" in Settings > Privacy & Security
Sensitive items are automatically excluded from cloud AI. If you mark a reminder or note as sensitive (via the Sensitive toggle in detail view), its content is never sent to AI providers for subtask generation, notification-time suggestions, auto-tagging, Personal Insights, or conversational-AI search — even in Balanced or Cloud First mode. Same exclusion applies to locked notes.
AI providers process non-sensitive text under their own privacy policies. They cannot identify who sent the request.
iCloud Sync (Optional)
If you enable iCloud Sync, your reminders are stored in your personal iCloud Documents folder. This data is encrypted by Apple and accessible only to devices signed into your Apple ID. Ticol does not operate any cloud servers.
Device Sharing (Optional)
If you use the Link Device feature, reminder text is encrypted end-to-end using Curve25519 ECDH + ChaChaPoly before transmission. Only the paired device can decrypt the content.
Email to Ticol (Optional, off by default)
If you enable Email to Ticol, you get a private email address. Emails sent to that address are received and processed on Ticol's server (Cloudflare) so they can be turned into tasks: we extract the subject and text, discard attachments, hold the message until your device fetches it, then delete it — messages are deleted after fetch and in any case within 7 days. This processing cannot be end-to-end encrypted (an email server must read the message to accept it), which is why the feature is strictly opt-in. What the server sees: the email's sender address, subject, and text, and your random mailbox address. What it never sees: your name, Apple ID, or anything else in the app. Anyone who knows your address can create tasks in your Ticol — treat it like a private number, and generate a new one anytime (the old one stops working immediately). Turning the feature off deletes any unfetched messages at once.
Connected mailboxes (Optional, beta)
If you connect a mailbox (for example Gmail) in Settings > Email to Ticol, Ticol reads your recent mail on your device to find things that have a date and a consequence — bills, renewals, appointments, deadlines — and offers them to you as a list. Nothing becomes a reminder unless you choose it.
- What Ticol can access: for Gmail, read-only access (the
gmail.readonlypermission): the headers, text and structured data of your recent messages. Ticol cannot send, delete or change your mail. - Where it is processed: on your device. Your mail, its contents and your mailbox address are never sent to Ticol's servers. If a future version offers analysis in the cloud, it will be off until you turn it on, and Ticol will say exactly what is sent before you do.
- What is kept, and where: on your device only — a short record of each recent message (sender, subject, date and up to 4,000 characters of text) for at most 14 days, excluded from backups; and your sign-in token in the iOS Keychain, on this device only.
- Sharing: none. Mail and anything derived from it are not sold, not shared, never used for advertising, and never used to train AI models.
- Disconnect: Settings > Email to Ticol > Disconnect revokes Ticol's access with the provider and deletes everything read from that mailbox. You can also remove Ticol's access at any time in your Google Account (myaccount.google.com/permissions).
- Google API Services User Data Policy: Ticol's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Advertising
Ticol displays contextual ads powered by Google AdMob. Ads are selected based on the category of your tasks (e.g., "Shopping", "Work"), not based on your personal profile or browsing history.
- If you grant App Tracking Transparency (ATT) permission, Google may use your device's advertising identifier to show more relevant ads
- If you deny ATT, ads are fully contextual with no tracking
- You can change this at any time in iOS Settings > Privacy & Security > Tracking
What advertisers see: Only the task category (e.g., "Shopping") What advertisers do NOT see: Your actual tasks, name, email, or any personal data
3. Data We Collect
Your task content, notes, names, emails, or personal details: Not collected. Ticol keeps no database of your data — everything stays on your device (and in your personal iCloud if you enable iCloud Sync). The narrow exceptions are the optional features described above: AI analysis passes non-sensitive text through our processing proxy without storing it, and Email to Ticol (if you turn it on) holds incoming emails on our server only until your device fetches them (7 days at most).
Optional — crash reports (off by default): In Settings → Privacy & Security, you can turn on "Help fix bugs (crash reports)". When (and only when) this toggle is on, Ticol sends anonymous crash stack traces to Firebase Crashlytics to help us find and fix bugs.
What a crash report contains when you opt in:
- The call stack of the crash (which Ticol functions ran before the app terminated)
- Your iOS version (e.g.
iOS 17.7.1) - Your device model (e.g.
iPhone 12) - The Ticol app version
- The crash timestamp
What a crash report never contains, even when turned on:
- Your task content, notes, or titles
- Your name, email, or Apple ID
- A persistent user identifier (we do not set a Crashlytics user ID)
- Your location, contacts, photos, or calendar data
You can turn the toggle off any time, and collection stops immediately. Deleting and reinstalling the app resets the toggle to off.
Honest disclosure — operational Firebase traffic: Ticol uses Firebase for four purposes: cloud AI analysis (Gemini), push notifications (when enabled), app integrity verification (App Check), and the opt-in crash reporter above. These four services each send minimal operational metadata — app version, device identifier, Firebase SDK version — to Google's Firebase servers so the services can function. This traffic happens regardless of whether crash reporting is turned on, because the other three services are part of how the app works. It does NOT include task content, names, or anything you've typed. The two endpoints you may see in network logs are firebaselogging-pa.googleapis.com (Firebase's shared telemetry channel for FCM / App Check / AI) and firebase-settings.crashlytics.com (only when crash reporting is turned on).
4. Your Rights
You have full control over your data:
- Export: Settings > Data & Backup > Export (JSON or CSV)
- Delete everything: Settings > Reset > Clear All Data
- Control AI: Settings > Privacy & Security > Privacy Mode
- Control ads: iOS Settings > Privacy & Security > Tracking
- Biometric lock: Settings > App Security > Sensitive Items (Use Face ID, Display Style, Lock Now)
5. Children's Privacy
Ticol is designed for general audiences. We do not knowingly collect data from children under 13. Since Ticol collects no data at all, there is no data to protect.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates when it was last revised. Continued use of the App after changes constitutes acceptance.
7. Contact
For privacy questions or concerns:
- Email: privacy@ticol.app